Privacy Policy

Who We Are

Our website address is: https://stdtestbh.com.

Confidentiality of STD Testing

At STDTestBH, we are committed to protecting your privacy and the confidentiality of your medical information. We understand that STD testing involves highly sensitive information, and we assure you that all data you provide to us will be handled with the highest standards of confidentiality and professionalism.

Data We Collect

When you book an appointment or use our services, we may collect the following information:

• Personal information: Name, phone number, email address, date of birth, gender
• Medical information: Medical history, symptoms, previous test results
• Booking data: Appointment time, requested tests, payment method
• Technical data: IP address, browser type, device information when using our website

How We Use Your Data

We use the information we collect for the following purposes:

• Providing accurate and confidential STD testing services
• Notifying you about your appointment and confirming bookings
• Sending test results to you through secure channels you select
• Improving our services based on customer feedback
• Complying with legal and regulatory requirements

Confidentiality of Test Results

We ensure complete confidentiality of your test results:

• Test results are sent to you through secure channels you choose (encrypted WhatsApp, encrypted email, or phone)
• Test results are not shared with any third parties without your explicit written consent
• Medical records are stored in secure systems with multi-layered protection
• You can request to have your medical record deleted at any time after tests are completed

Who We Share Your Data With

We maintain the confidentiality of your medical data and share it only under the following circumstances:

• With the accredited laboratories we partner with to conduct the tests
• In extremely rare cases if legally required by clear and explicit legal request
• If you consent to share your information with your treating physician

How Long We Retain Your Data

We retain your data according to the following policies:

• Medical records are stored for 5 years in accordance with standard medical practices
• You can request deletion of your medical record at any time after tests are completed
• Non-essential data is deleted after the purpose for collecting it has been fulfilled
• Booking and payment information is stored according to local financial regulations

Your Rights Over Your Data

As a STDTestBH customer, you have the following rights:

• Access to the medical data we hold about you
• Request correction of any inaccurate information
• Request deletion of your medical data after the legally required retention period
• Request a copy of your medical record in electronic format
• Object to the processing of your medical data in certain circumstances
• Report any privacy violation

Cookies and Tracking Technologies

When using our website:

• We may use cookies to improve your experience on our site
• Cookies do not contain any medical or sensitive information
• You can disable cookies in your browser settings, but this may affect site functionality
• We do not use cookies to collect or share medical data with third parties

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Protect Your Data

We use multiple layers of protection to ensure your data's safety:

• Encryption of data during transmission and storage
• Advanced security systems for our website and applications
• Restricted access to medical records with employee access monitoring
• Regular staff training on medical confidentiality importance
• Periodic security updates for information systems

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with regulatory requirements. We will post any changes on this page with the update date. We encourage you to review this privacy policy periodically.

How to Contact Us

If you have any questions or concerns about this privacy policy or our practices, please don't hesitate to contact us: